Protecting your personal details on our website
This website is owned and operated by Pitstop for Business Limited.
1. Collecting information
We may collect, store and use personal information about you from a number of sources, including the following:
1.1. When you agree to take a service or product from us, in which case this may include your contact details, date of birth, payment method and your bank details.
1.2. When you contact us with an inquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
1.3 When you visit our website, in which case this may include information about your computer and visits to our websites (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through our website, and similar information).
1.4 When you make inquiries about our publishing products and services or purchases (which may include your name, address, email address, telephone number, company name, role/position, payment details and details of the proposed use or uses of the template documents).
1.5 When you subscribe to our email notifications and/or newsletters /document downloads (your name, email address and areas of interest); and any other information that you choose to send to us.
2. Using your personal information
2.1 We shall only use your personal information for the following purposes and shall not keep such personal information longer than is necessary to fulfil these purposes:
2.11 To help us to administer and contact you about improved administration of services and products we have provided before, now or in the future.
2.12 To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
2.13 To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us unless you have previously asked us not to
2.14 To send statements, invoices and collect payments from you.
2.15 Deal with enquiries and complaints made by or about you relating to our website.
2.16 To publish content you submit to us for publication on our website. We will use that information in accordance with the license you grant to us.
2.3 We may allow other people and organisations to use personal information we hold about you in the following circumstances:
2.31 If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case personal information held by us, about our customers, will be one of the transferred assets.
2.32 If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
3. The internet
3.1 If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us personal information through our website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
3.2. Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal data that is beyond our control.
3.3 Personal information that you submit for publication on our website will be published and may be available around the world. You expressly agree to such transfers of personal information.
3.4 We may use ‘cookies’ to monitor how people use our site. This helps us understand how our clients and potential clients use our website, so we can improve its design, layout and function. A cookie is a piece of information stored on your computer’s hard drive via your browser to identify your browser and record how you use a website. This means when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.
4.1 Our website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
4.3 We exclude all liability for loss that you may incur when using these third party websites.
5. Further information
5.4 If you would like access to the personal information that we hold about you, you can do this by emailing us at firstname.lastname@example.org or writing to us at the address above. There may be a nominal charge of £10 to cover administrative costs.
5.5 We aim to keep the personal information we hold about you accurate and up to date. If you tell us that we are holding any inaccurate personal information about you, we will delete it or correct it promptly. Please email us at email@example.com or write to us at the address above to update your personal information.
Updated 28 January 2012