Protecting your personal details on our website
This website is owned and operated by Pitstop for Business Limited.
Our privacy policy explains how we may collect personal information about you. It also explains some of the security measures we take to protect your personal details and tells you what we will do and not do.
1. Collecting information
We may collect, store and use personal information about you from a number of sources, including the following:
1.1. When you agree to take a service or product from us, in which case this may include your contact details, date of birth, payment method and your bank details.
1.2. When you contact us with an inquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
1.3 When you visit our website, in which case this may include information about your computer and visits to our websites (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through our website, and similar information).
1.4 When you make inquiries about our publishing products and services or purchases (which may include your name, address, email address, telephone number, company name, role/position, payment details and details of the proposed use or uses of the template documents).
1.5 When you subscribe to our email notifications and/or newsletters /document downloads (your name, email address and areas of interest); and any other information that you choose to send to us.
2. Using your personal information
2.1 We shall only use your personal information for the following purposes and shall not keep such personal information longer than is necessary to fulfil these purposes:
2.11 To help us to administer and contact you about improved administration of services and products we have provided before, now or in the future.
2.12 To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
2.13 To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us unless you have previously asked us not to
do so.
2.14 To send statements, invoices and collect payments from you.
2.15 Deal with enquiries and complaints made by or about you relating to our website.
2.16 To publish content you submit to us for publication on our website. We will use that information in accordance with the license you grant to us.
2.2 We will not disclose your personal information to any third party except in accordance with this privacy policy.
2.3 We may allow other people and organisations to use personal information we hold about you in the following circumstances:
2.31 If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case personal information held by us, about our customers, will be one of the transferred assets.
2.32 If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
2.33 We employ companies and individuals to perform functions on our behalf and may disclose your personal information to them for the purpose of fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, search results and links (including paid listings and links) and customer service. Those parties are bound by strict contractual provisions with us and only have access to personal information needed to perform their functions, and may not use it for other purposes. Further, they must process the personal information in accordance with this privacy policy and as permitted by the Data Protection Act 1998.
3. The internet
3.1 If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us personal information through our website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
3.2. Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal data that is beyond our control.
3.3 Personal information that you submit for publication on our website will be published and may be available around the world. You expressly agree to such transfers of personal information.
3.4 We may use ‘cookies’ to monitor how people use our site. This helps us understand how our clients and potential clients use our website, so we can improve its design, layout and function. A cookie is a piece of information stored on your computer’s hard drive via your browser to identify your browser and record how you use a website. This means when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.
3.5 If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.
3.6 We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information gathered is used to create website reports. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html
4. Links
4.1 Our website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
4.2. These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on the website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this privacy policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection.
4.3 We exclude all liability for loss that you may incur when using these third party websites.
5. Further information
5.1. If you would like any more information or you have any comments about our privacy policy, please either write to us at Data Protection Manager, Pitstop for Business Limited, Lucas Court, High Street, Elstree WD6 3EP, or email us at support@pitstop-for-business.com
5.2. We may amend this privacy policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this privacy policy from time to time. It is your responsibility to check regularly to determine whether this privacy policy has changed.
5.3. You can ask us for a copy of this privacy policy and of any amended Privacy Policy by writing to the above address or by emailing us at support@pitstop-for-business.com. This privacy policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.
5.4 If you would like access to the personal information that we hold about you, you can do this by emailing us at support@pitstop-for-business.com or writing to us at the address above. There may be a nominal charge of £10 to cover administrative costs.
5.5 We aim to keep the personal information we hold about you accurate and up to date. If you tell us that we are holding any inaccurate personal information about you, we will delete it or correct it promptly. Please email us at customersupport@bcsg.com or write to us at the address above to update your personal information.
Updated 28 January 2012